KTedServices

KTedServices support

Tell us what happened—without oversharing.

Choose the product below and send the details that help us reproduce the issue. We will never need your password or a verification code.

Music & Audio

KTed Radio

KTed Radio is coming soon on Android. The current build supports discovery, live listening and personalization features described on the product page.

A station will not play

Tell us the station name, country, whether it fails immediately or after loading, and whether other stations play.

Buffering or unavailable stream

Include the station name and the approximate time. Stream availability can depend on the station or its provider.

Wrong station information, website or logo

Send the station name, the incorrect field and the correct source URL if you have one. Do not send personal account details.

Favorites, Recently Played or custom stations

Describe the action you took and what you expected to see. Include whether the station was discovered or added manually.

Sleep Timer, Cast or Android Auto

Include your phone model, Android version, connection type and the step where the behavior differs from what you expected.

Plus or Drive Backup

KTed Radio is still pre-release and Play Billing is not connected in the current build. For backup questions, say whether you were backing up or restoring; do not send Drive contents or account credentials.

Report a station problem

Please include “KTed Radio,” your device model, Android version, app version if visible, station name and steps to reproduce. Never include passwords, verification codes, payment details or sensitive personal information.

Productivity

Receipt Tracker Apps

Existing Receipt Tracker support remains available for the Free, Lite and Pro editions.

Privacy and data

Read the Receipt Tracker data details.

Billing and purchases

Google Play purchase, subscription and entitlement questions.

OCR and scanning

Scanner, image capture and on-device OCR questions.

Drive, backup and restore

Questions about optional Google Drive backup, restore and diagnostics.

Data deletion and recovery

Recently Deleted, permanent deletion and record-retention questions.

For billing, OCR, Drive, backup, restore or deletion questions, include the product edition, app version, device model, Android version and a concise description. Do not send receipt images or private Drive files unless support specifically asks for a safe redacted example.

Contact Receipt Tracker support

What to include

Helpful: product and edition, device model, Android version, app version, the screen or station involved, and concise steps to reproduce.

Protect yourself: do not send passwords, verification codes, payment details, full account numbers, private Drive files or anything you would not want in a support email.